Getting Started with UniFi OS Server

New Cloud UniFi subscriptions are hosted UniFi OS Server consoles. This article walks you through the UniFi OS setup wizard and your first login. If your welcome email points at a .cloudunifi.com address, you have the classic UniFi Network Application instead: follow Getting Started.

Before you start

Your welcome email contains your console address, which looks like yourname.netconsole.cloud. Open it in a browser. The first time you open it you will see the UniFi OS setup wizard.

NOTE: Everything you enter during setup can be changed later in Settings.

Setup Wizard

Step 1: Name your console

Enter a name for your console (for example your company name) and click Next.

You have two options. We recommend Option A.

Option A: Sign in with your Ubiquiti account

Sign in with your existing Ubiquiti account, or create one on Ubiquiti's website. This links the console to your account and enables:

Remote Access and unifi.ui.com
The UniFi mobile app
Site Manager features such as Fabrics and Site Magic SD-WAN

Option B: Proceed without a UI account (local only)

Click Proceed Without a UI Account, confirm with Continue Anyway, then set a console password (there is no username to choose).

IMPORTANT for local-only consoles: the login page asks only for a password. Sign in with the console password you set during setup; the built-in owner account is called admin. Do not use the email or Ubiquiti sign-in option, which does not know your local console. You can link a Ubiquiti account later from the console's settings.

Step 3: Finish

Accept the terms, click Finish, and wait about a minute while the console sets itself up. Then sign in (local-only: your console password; Ubiquiti account: your Ubiquiti login) and open the Network application from the console home page.

After setup has completed

Option A: Import a site or sites from other controllers.

Enable multi-site under Settings > System > Site Management and click Apply Changes.
Follow the site export/import instructions.

Option B: Adopt new UniFi devices.

Follow the UniFi device adoption instructions. Your inform address is http://yourname.netconsole.cloud:8080/inform.

Moving a whole controller? Use Move a Controller using Backup and Restore and choose Restore from backup in Step 1 of the wizard instead of naming the console.

Prefer the classic UniFi Network Application?

Reply to your welcome email before running the setup wizard and we will switch your subscription to a classic UniFi Network Application controller at no charge. Once the wizard has been completed the console holds your configuration, and switching becomes a migration.

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