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How do I add Administrators, Site Administrators, View Only or Hotspot Manager users
NOTE: Local accounts reside only on the UniFi Network Application Controller. The "Remote Access" feature allows you to use your Ubiquiti account as a user on your controller.
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Administrator
NOTE: Administrators have full permissions to all features on the UniFi Network Application controller. You will need to add the user as a Site Admin before promoting to full Administrator
- In the left navigation sidebar, click Admins
- Click the "+" button (top right) to add a new user
- Toggle off "Remote Access" if you are creating a local Administrator user (leave on for Ubiquiti account)
- Select "Site Administrator" as the Role
- Complete the Email and Username fields. Add a password when creating a local account.
- Click the "Invite" button
- Click on the newly created Site Administrator user and change the role to "Administrator"
- Click "Save Changes"
NOTE: You can sync the Administrator account to a Ubiquiti account
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Site Administrator, View Only or Hotspot Manager users
NOTE: Site Administrators can manage UniFi Network application settings for a specific site
When setting up a Site Administrator, make sure you have selected the correct site using the site switcher in the top left corner.
- In the left navigation sidebar, click Admins
- Click the "+" button (top right) to add a new user
- Toggle off "Remote Access" if you are creating a local user (leave on for Ubiquiti account)
- Select "Site Administrator", "View Only", or "Hotspot Manager" as the Role
- Complete the Email and Username fields. Add a password when creating a local account.
- Click the "Invite" button
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Accepting the invite for Ubiquiti accounts
- The User will receive an email from Ubiquiti with a link to "Accept Invitation"
- The link will take them login to https://account.ui.com/ - If they do not have an existing account, they can create one.
- Once logged in, the site you have been invited to should be displayed
- Additional site invites should just appear automatically for the user.
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Deleting a user
- In the left navigation sidebar, click Admins
- Click on the user account you would like to remove (You may need to toggle to "All Sites" to see the account)
- Click any Site under Site Permissions
- Click the "Remove" button
- Toggle On "Remove Global Permissions" and then click the "Confirm" button
- Click on each remaining site for the user, click "Remove", then "Confirm"
- Once the user has been removed from all sites, the user is deleted from the system
NOTE: You will need to repeat Step 6 for every site on the controller. There is currently no feature to remove a user from all sites in one step.