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How do I add Super Admins or Site Admins
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Super Administrator
NOTE: You will need to enable the Classic/Legacy User Interface to setup a Super Admin
- Go to Settings then Admins then click "Add New Admin"
- Toggle "Manually set and share the password" beside Invite to UniFi Network
- Select "Super Administrator" as the Role
- Complete the Name, Password and Email fields before clicking "Create"
NOTE: You can sync the super admin account to a Ubiquiti account
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Site Administrator using local account
NOTE: You will need to enable the Classic/Legacy User Interface to setup a Site Admin as a local account
When setting up a "Site Admin", make sure you have selected the correct site using the site switcher.
- Go to Settings then Admins then click "Add New Admin"
- Toggle "Manually set and share the password" beside Invite to UniFi Network
- Select "Administrator" as the Role
- Complete the Username and Email fields
- Adjust the permissions - Remove "Read only access to all sites" if you only want them to see the selected site. If you keep this permission enabled, the user will be added to all sites.
- Click "Create"
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Site Administrator using Ubiquiti account
When setting up a "Site Admin", make sure you have selected the correct site using the site switcher.
- Go to Settings > System > Admins
- Click "Add New Admin"
- Select "Site Administrator" as the Role
- Complete the Username and Email fields
- Adjust the permissions - Remove "Read only access to all sites" if you only want them to see the selected site. If you keep this permission enabled, the user will be added to all sites.
- Click "Invite"
NOTE: You will need to select "Enable" for Remote Access if you are using Cloud Mail Server otherwise you will get an error. If you do not want to enable Remote Access for the Site Admin, please create the Site Admin as a local account.
- The User will receive an email with a link to "Accept Invitation"
- The link will take them login to https://account.ui.com/ - If they do not have an existing account, they can create one.
- Once logged in, they will be prompted to "Accept" the invitation.
- The UniFi Network Application Controller will be displayed
- Click Launch to open the UniFi Network Application Controller in a new browser tab.
NOTE: If the Launch using hostname is not working, you may need to update the hostname on the controller. If you use launch with IP of your controller, you will need to ignore the browser TLS/SSL certificate warnings to continue.
- You will be given the option to edit account details or you can close this window to keep the details the same.
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Deleting a Super Administrator
- Go to Settings, System, then Administration
- Click on the Super Admin Account you would like to remove
- Change the role from "Administrator" to "Site Administrator" and click "Save Changes"
- Click on the account you would like to remove and click the "Remove" button
NOTE: You will need to repeat Step 4 for every site on the controller. There is no option to remove a user from all sites in one step.