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Customer Portal
Setting Up Your Portal Account

The customer portal is where you manage your Cloud UniFi services, billing and the people on your account, and where we post notices about your services. This page explains which login is which, how to set up your portal account for the first time, and how to add colleagues.

Customer Portal
Notices and the Bell

Notices are messages about your services that we show in the customer portal: something that affects your network, your controller or your billing, with what to do about it.

Billing
Switching Your Billing to Stripe

We're moving all Cloud UniFi billing to Stripe. If your account still pays through our old billing system (Billsby or FoxyCart), you can switch yourself from the customer portal in about a minute.

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